Healthfirst is a provider-sponsored health insurance company that serves more than 1.2 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. Beginning in 2017, Healthfirst is offering Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees, and Healthfirst Total, an EPO for individuals.

Mission, Vision, & Values

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Leadership

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Business Model

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Sponsor Hospitals

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Corporate Compliance

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Careers

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Medicaid Managed
Care and Child Health Plus

1-866-463-6743
Monday - Friday, 8am to 6pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
FIDA Participant Services
1-855-675-7630

TTY English
711
Monday - Sunday, 8am to 8pm
Become a Medicare
Plan Member

1-877-237-1303
Monday - Sunday, 8am to 8pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
The Essential Plan
and Leaf Plans

1-888-250-2220
Monday - Friday, 8am to 8pm
Total Plan and
Pro Plan Members

1-855-789-3668

TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm
Employer Services
1-855-949-3668
Monday - Friday, 9am to 5pm
Broker Services
1-855-456-3668
Monday - Friday, 9am to 5pm
Current Medicare
Plan Members

1-888-260-1010
Monday - Sunday, 8am to 8pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Senior Health Partners
1-866-585-9280
Monday - Friday, 8am to 8pm
Saturday, 10am to 6:30pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Personal Wellness Plan
1-855-659-5971

TTY
1-888-542-3821
7 days a week, 24 hours a day
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