Members

We want to make it easy for you to access your health information and take care of your health.

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Find a Doctor or Hospital in the Healthfirst network
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New Healthfirst NY Mobile App— healthcare access on the go!

  • Search for in-network care providers
  • Find essential services nearby
  • Access your digital member ID
  • And so much more!

For iOS and Android devices.

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General Resources

Pay My Bill

Pay your bill online, by mail, over the phone, or in person.

Pay My Bill
Forms & Documents

Everything you need for your plan is right here.

Documents
Contact Us

Call us or request a callback.

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Frequently Asked Questions

Get answers to your questions here.

Search FAQs
Healthy Resources

Make the best choices for your health with these tips and tools.

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COVID-19 Community Resources

Connect with New York coronavirus (COVID-19) support resources.

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Medicare Resources

Introduction to Medicare

Learn about Medicare Parts A, B, C, D, and Medigap.

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Medicare Eligibility

Learn about Medicare eligibility and changing Medicare plans.

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Coverage Decisions, Appeals, and Complaints

Learn about your Medicare Part C medical plan rights and Medicare Part D prescription drug rights.

Learn More