Contact Healthfirst

Are you a Healthfirst Member?

We make it easy to take care of your health.

Log in to your secure account or the Healthfirst NY Mobile App to:

  • See your Member ID card
  • Find or change doctors
  • Understand your benefits
  • Chat with a representative
  • Manage your prescriptions
  • Find services to support your health
  • And more!
Visit Your Secure Account

Learn about our free mobile app.

Healthfirst mobile app en
Have questions about your coverage?

Find answers on our Frequently Asked Questions page.

Need help with your Medicare OTC Card?

Find answers on activating your card, what you can buy with your allowance, and more.

Connect by Phone

We're happy to answer any questions you may have.

Need help enrolling in a health plan?

Our sales team will get back to you shortly.

Request a Call

Visit Our Virtual Community Office

Find a representative, locate a nearby Community Office, and more.

Visit Virtual Community Office


100 Church Street, New York, NY 10007

Frequently Asked Questions

Health insurance can help you stay healthy. Even if you’re in good health, health insurance can help you get access to primary care, to emergency treatment, and to free preventive services. You never know when an accident might happen, or if you’ll get sick and need to go to the hospital. If and when that day comes, the costs could be too expensive, and you and your family might not be able to afford the care you need. That’s where health insurance comes in. It’s good for your health, your wallet, and your future.

Healthfirst is a not-for-profit community organization sponsored by some of the most prestigious and nationally recognized hospitals and medical centers in New York. With close to 2 million members and growing, Healthfirst has been serving communities in New York City for more than 30 years. With access to thousands of doctors and specialists, you’re sure to find the service you need nearby. Each of our community offices is fully staffed with representatives who can answer questions—in many different languages—about our health insurance plans and programs, whether you’re a member or not.

The easiest way to enroll in a Healthfirst plan is to contact us. Our sales reps can guide you to the best plan for you and ease the enrollment process.

Report Fraud & Compliance

99A64766-E18E-4663-85F7-2E91CCE0393B Created with sketchtool. Layer 1

Find out how to prevent or report fraud, waste, and other violations of company policy.

Learn more

Press & Media

Media Contact

For media inquiries, contact us at:

7B1A6568-6FB0-4B97-8AF7-251987E55725 Created with sketchtool. Layer 1 PRESS

Y0147_MKT24_67 1102-23_M