Individual & Family Plans Medicaid Managed Care

Medicaid Managed Care is a health insurance option for eligible New Yorkers with limited income.

With Medicaid Managed Care from Healthfirst, you can access preventive care, doctor visits, hospital services, mental health treatment, maternity care, and more. If you qualify, you can take care of your health and your family's health for a $0 monthly premium and low or $0 copays for covered care.

Plan Year

Plan highlights

Star rating

No-cost annual checkups

Hospital, emergency room, retail health clinic, and urgent care visits

Maternity coverage, plus your newborn is automatically enrolled in Medicaid

Hearing, vision, and dental coverage

Transportation to and from doctor appointments for covered services*

Physical, occupational, and speech therapy

Health and wellness programs

24/7 access to care with telemedicine (Teladoc Health®)**

Costs and plan details

Deductible (Individual)
$0
Eligible Age
No age eligibility requirement
Eligible Service Areas
Reside within New York City’s five boroughs (The Bronx, Brooklyn, Manhattan, Queens, and Staten Island), or in Nassau, Suffolk, Orange, Rockland, Sullivan, and Westchester counties.
Other Eligibility Requirements
Meet the Medicaid Managed Care income requirements. Not sure if you’re eligible?
Find out now
Maximum Out-of-Pocket (Individual)
$0
For maximum out-of-pocket pharmacy copay information, visit NYRx, the Medicaid Pharmacy Program
Your Annual Checkup
$0 copay
Primary Care Provider (PCP) Visit
$0 copay
Maternity Care
$0 copay
Dental Cleanings
$0 copay
Vision Exams
$0 copay
Telemedicine (Teladoc Health®)
$0 copay
Specialist Visit
$0 copay
Retail Health Clinic
$0 copay
Urgent Care
$0 copay
Emergency Room
$0 copay
Ambulance
$0 copay
Surgeon
$0 copay
Outpatient Facility
$0 copay
Inpatient Hospital Stay
$0 copay

Additional benefits

24/7 Access to Telemedicine with Teladoc Health

Talk to a doctor any time—for a $0 copay. Connect with board-certified doctors through video chat or phone for prescriptions, help diagnosing and treating non-emergency conditions, and more. Access to dermatologists is also available.

See better with Healthfirst vision benefits

Taking care of your eyes doesn’t just mean having clear vision. An annual eye exam can help detect a number of health risks, such as diabetes, thyroid disease, high blood pressure, and other conditions. Healthfirst has made it easy for our members to take advantage of this often overlooked preventive service by providing access to comprehensive vision care.

Dental care that keeps you smiling

Healthfirst believes that providing you with good dental care is important to your overall healthcare. Covered dental services include regular and routine services such as preventive dental checkups, cleanings, X-rays, fillings, and other services to check for any changes or abnormalities that may require treatment and/or follow-up care for you. You do not need a referral from your PCP to see a dentist.

In Lieu of Services (ILS)

ILS are services or settings that are not covered by Medicaid but are medically appropriate substitutes for covered services or settings.

Covered ILS Benefit: Psychiatric Admissions
You have covered care options than can be used instead of Inpatient Psychiatric services available in some hospitals.

The alternative care option is a short-term intensive stay in a private Institution for Mental Disease (IMD) licensed by OMH, available only at the following four facilities in the Healthfirst service area:

  • Four Winds Hospital (Westchester)
  • Gracie Square Hospital (NYC)
  • Brunswick Hospital Center (Long Island)
  • South Oaks Hospital (Long Island)

Plan documents

General plan information

•
  • Covered Services
Full list of approved preventive services

Prescription drug information

Frequently asked questions

If you live in New York City, there are several ways to apply for Medicaid. The easiest and fastest methods:

Medicaid eligibility is based on a combination of income, household size, age, disability status, pregnancy status, and residency. While Medicaid is a federal program, each state—including New York—sets specific income limits within federal guidelines. In New York, many adults qualify if their income falls within the state’s Medicaid limits. See income eligibility.

Yes. Medicaid covers transportation to medical appointments for eligible members who do not have a safe or reliable way to get there.

If you are enrolled in Medicaid Managed Care plan and do not have a way to safely get to your medical appointment, you may qualify for transportation assistance. In New York, this benefit is called Non-Emergency Medical Transportation (NEMT).

Transportation must be for a covered medical service. The type of transportation provided depends on your health needs and mobility level.

Medicaid transportation in New York may cover travel to:

  • Doctor appointments
  • Behavioral health visits
  • Dialysis treatments
  • Medical tests and procedures

Transportation options may include:

  • Public transit passes
  • Taxi or car services
  • Wheelchair-accessible vehicles
  • Mileage reimbursement in certain situations

Transportation is typically arranged in advance through your Medicaid health plan or the state’s transportation manager. You should request transportation before your appointment whenever possible. Medicaid members should contact Medicaid transportation at the number below:

Service areas:

  • Bronx, Brooklyn (Kings), Manhattan (New York), Nassau, Putnam, Queens, Staten Island (Richmond), Suffolk, Westchester
  • Orange, Rockland, Sullivan counties:

No. You can visit any in-network dentist and switch to another in-network dentist at any time without notifying Healthfirst. To find a dentist, visit MyHFNY.org or call the Member Services number on the back of your Member ID card.

Disclaimers

The benefit information provided is a brief summary, not a complete description, of benefits. For more information, contact the plan.

Coverage is provided by Healthfirst PHSP, Inc.
Plans contain exclusions and limitations.

ATENCIÓN: Dispone de servicios de asistencia lingüística y otras ayudas, gratis. Llame al 1-866-305-0408 (TTY: 1-888-867-4132).

请注意:您可以免费获得语言协助服务和其他辅助服务。请致电 1-866-305-0408 (TTY: 1‑888‑542‑3821)。

*Medical Answering Services provide the covered transportation services under your plan.

**Telemedicine (Teladoc Health) isn’t a replacement for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

Plan highlights

Star rating

No-cost annual checkups

Hospital, emergency room, retail health clinic, and urgent care visits

Maternity coverage, plus your newborn is automatically enrolled in Medicaid

Hearing, vision, and dental coverage

Transportation to and from doctor appointments for covered services*

Physical, occupational, and speech therapy

Health and wellness programs

24/7 access to care with telemedicine (Teladoc)**

Costs and plan details

Deductible (Individual)
$0
Eligible Age
No age eligibility requirement
Eligible Service Areas
Within New York City's five boroughs (the Bronx, Brooklyn, Manhattan, Queens, and Staten Island), on Long Island, and in Westchester, Orange, Rockland, and Sullivan counties
Other Eligibility Requirements
Meet the Medicaid Managed Care income requirements. Not sure if you’re eligible?
Find out now
Maximum Out-of-Pocket (Individual)
$0
For maximum out-of-pocket pharmacy copay information, visit NYRx, the Medicaid Pharmacy Program
Your Annual Checkup
$0 copay
Primary Care Provider (PCP) Visit
$0 copay
Maternity Care
$0 copay
Dental Cleanings
Pediatric – $0 copay
Adult – $0 copay
Vision Exams
Pediatric – $0 copay
Adult – $0 copay
Telemedicine (Teladoc)
$0 copay
Specialist Visit
$0 copay
Retail Health Clinic
$0 copay
Urgent Care
$0 copay
Emergency Room
$0 copay
Ambulance
$0 copay
Surgeon
$0 copay
Outpatient Facility
$0 copay
Inpatient Hospital Stay
$0 copay

Additional benefits

24/7 Access to Telemedicine with Teladoc

Talk to a doctor any time—for a $0 copay. Connect with board-certified doctors through video chat or phone for prescriptions, help diagnosing and treating non-emergency conditions, and more. Access to dermatologists is also available.

See better with Healthfirst vision benefits

Taking care of your eyes doesn’t just mean having clear vision. An annual eye exam can help detect a number of health risks, such as diabetes, thyroid disease, high blood pressure, and other conditions. Healthfirst has made it easy for our members to take advantage of this often overlooked preventive service by providing access to comprehensive vision care.

Dental care that keeps you smiling

Healthfirst believes that providing you with good dental care is important to your overall healthcare. Covered services include regular and routine dental services such as preventive dental checkups, cleanings, X-rays, fillings, and other services to check for any changes or abnormalities that may require treatment and/or follow-up care for you. You do not need a referral from your PCP to see a dentist.

In Lieu of Services (ILS)

ILS are services or settings that are not covered by Medicaid but are medically appropriate substitutes for covered services or settings.

Covered ILS Benefit: Psychiatric Admissions
You have covered care options than can be used instead of Inpatient Psychiatric services available in some hospitals.

The alternative care option is a short-term intensive stay in a private Institution for Mental Disease (IMD) licensed by OMH, available only at the following four facilities in the Healthfirst service area:

  • Four Winds Hospital (Westchester)
  • Gracie Square Hospital (NYC)
  • Brunswick Hospital Center (Long Island)
  • South Oaks Hospital (Long Island)

Plan documents

General plan information

•
  • Covered Services
Full list of approved preventive services

Prescription drug information

Frequently asked questions

Medicaid covers the essential benefits you need to stay healthy, including:

  • $0 annual checkups
  • Hospital, emergency room, urgent care, and retail health clinic visits
  • Maternity coverage for you and your newborn
  • Hearing, vision, and dental care
  • 24/7 access to care with telemedicine
  • Over-the-counter nonprescription drug coverage

Both! Healthfirst offers health plans for all ages, needs, and incomes, including:

  • Medicare Advantage Plans
  • Managed Long-Term Care Plans
  • Medicaid Managed Care
  • Child Health Plus
  • Essential Plans
  • Marketplace Plans

Medicaid is for many low-income New York residents, including:

  • Pregnant women and infants
  • Children under the age of 19
  • Parents and caretaker relatives of dependent children
  • Adults 19 years of age and over who are not pregnant and not eligible for Medicare

Keep your child safe by getting them vaccinated. Healthfirst Medicaid Managed Care members under age 19 are covered for both COVID-19 and flu vaccines. To get your child vaccinated, reach out to their doctor, a public health clinic, or your county’s health department. Your child can also get vaccinated at a pharmacy enrolled in both NYRx (the NYS Medicaid Pharmacy program) and in the Vaccines for Children program. Always call first to make sure that the vaccines are ready for your child.

To find a vaccine provider, see the links below.

Resources

Disclaimers

The benefit information provided is a brief summary, not a complete description, of benefits. For more information, contact the plan.

Coverage is provided by Healthfirst PHSP, Inc.
Plans contain exclusions and limitations.

ATENCIÓN: Dispone de servicios de asistencia lingüística y otras ayudas, gratis. Llame al 1-866-305-0408 (TTY: 1-888-867-4132).

请注意:您可以免费获得语言协助服务和其他辅助服务。请致电 1-866-305-0408 (TTY: 1‑888‑542‑3821)。

*Medical Answering Services provide the covered transportation services under your plan.

**Telemedicine (Teladoc) isn't a replacement for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

Learn about enrollment

Call to speak with a sales representative
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TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

Monday to Friday, 9am–6pm

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You can also go to the NY State of Health website to view your choices, or call the NY State of Health customer service center at 1-855-355-5777.

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