We’re here to help.
Questions? Healthfirst is glad to help you find the answers you need. Our Member Services team gives you quick service online, by phone, or in person at a community location.
Have a non-emergency question? Contact us online.
We’re here to help you:
Healthfirst Leaf Plans
1-888-250-2220
Monday – Friday 8:00am – 8:00pm
Medicaid Managed Care and Child Health Plus
1-866-463-6743
Monday – Friday 8:00am – 6:00pm
TTY English 1-888-542-3821
TTY Español 1-888-867-4132
Personal Wellness Plan
1-855-659-5971
TTY 1-888-542-3821
7 days a week, 24 hours a day
Medicare Plans
1-877-237-1303
Monday – Sunday 8:00am – 8:00pm
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
FIDA Plan Participant Services
1-855-675-7630
TTY English 711
Monday – Sunday 8:00am – 8:00pm
Senior Health Partners
1-866-585-9280
Monday – Friday 8:00am – 8:00pm
Saturday 10:00am – 6:30pm
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
Broker Services
1-855-456-3668
Monday – Friday, 9am to 5pm
Employer Services
1-855-949-3668
Monday – Friday, 9am to 5pm
Total Plan and Pro Plan Members
1-855-789-3668
Monday – Friday, 9am to 5pm
TTY English 1-855-779-1033
Monday – Friday, 8am to 6pm
If you receive Medicaid and want to know whether you are eligible for a managed long term care plan, you can call the Conflict-Free Evaluation and Enrollment Center (CFEEC) at 1-855-222-8350, Monday to Friday, 8:30am-8pm, and Saturday, 10:00am-6:00pm., to schedule a free evaluation.
Last update
We’re here to help.
We can help you in English, Spanish, Chinese, and other languages.
Have a non-emergency question? Contact us online.
We’re here to help you:
Healthfirst Leaf Plans
1-888-250-2220
Monday – Friday 8:00am – 8:00pm
Medicaid Managed Care and Child Health Plus
1-866-463-6743
Monday – Friday 8:00am – 6:00pm
TTY English 1-888-542-3821
TTY Español 1-888-867-4132
Personal Wellness Plan
1-855-659-5971
TTY 1-888-542-3821
7 days a week, 24 hours a day
Medicare Plans
1-888-260-1010
Monday – Sunday 8:00am – 8:00pm
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
FIDA Plan Participant Services
1-855-675-7630
Monday – Sunday 8:00am – 8:00pm
TTY English 711
Senior Health Partners
1-800-633-9717
24 hours a day 7 days a week
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
Broker Services
1-855-456-3668
Monday – Friday, 9am to 5pm
Employer Services
1-855-949-3668
Monday – Friday, 9am to 5pm
Total Plan and Pro Plan Members
1-855-789-3668
Monday – Friday, 9am to 5pm
TTY English 1-855-779-1033
Monday – Friday, 8am to 6pm
If you receive Medicaid and want to know whether you are eligible for a managed long term care plan, you can call the Conflict-Free Evaluation and Enrollment Center (CFEEC) at 1-855-222-8350, Monday to Friday, 8:30am-8pm, and Saturday, 10:00am-6:00pm., to schedule a free evaluation.
Last updateWe’re here to help you provide the highest quality care to your Healthfirst patients.
1-888-801-1660
Monday to Friday, 8:30am-5:30pm
Our automated phone system is available
24 hours a day 7 days a week
New York Claims Submission Address
P.O Box 958438
Lake Mary, FL 32795
New York Request for Review and Reconsideration
P.O Box 958438
Lake Mary, FL 32795
Electronic Payer ID: 80141
Last updateComplete this form and we'll contact you to answer your questions.
