Medicare & Long-Term Care Member Resource Center

Your Medicare Advantage benefits are designed to support your health and daily life. Take a moment to explore what your Healthfirst plan offers.

Medicare & Long-Term Care Member Resource Center

Your Medicare Advantage benefits are designed to support your health and daily life—take a moment to explore what your Healthfirst plan offers.

Mltc members hero mobile

The easiest way to manage your plan

Log in to your account to check your benefits, find a doctor, view your ID card, and more. Don’t have an account? Creating one is easy.

Create an account

Access your account anytime on your mobile device. Download the Healthfirst NY Mobile App.

Learn More
Cards otc

OTC Plus card

Everything you need to know about your OTC benefits.

See how your OTC card works
Cards howto

Answers to your common questions

Learn how to set up rides to your medical appointments, order medical equipment, and more!

Medicare help made simple
Cards savings

Ways to save

Take advantage of government savings programs. (We can help with this.)

See how you can save on Medicare
Medicare Advantage changes for 2026

Learn how new Medicare updates may impact your benefits and prescription drug costs.

Review 2026 changes

Explore your coverage

Benefit highlights

Annual wellness visits with your primary care provider

Yearly checkups for dental, vision, and hearing

Routine screenings for things like cancer or heart disease, and vaccinations to help catch or prevent health issues

Nutrition counseling, up to six visits a year

Your plan includes two cleanings a year, as well as other services such as dentures, crowns, and more*, with no copay for in-network dentists. So it’s easy to have good oral health.

To make an appointment

Call our trusted dental partner, DentaQuest® at 1-800-508-2047 (Signature HMO and PPO members call 1-800-508-6765).

Your plan covers an annual eye exam, regular checkups, and an allowance for eyeglasses or contacts.

To make an appointment

To find an eye doctor in your plan, log in to your account or the Healthfirst NY Mobile App, or visit Find a Doctor.

Your plan covers a routine hearing exam every year, and, if necessary, a hearing balance exam, and a hearing aid fitting. You can also save on hearing aids from a NationsHearing® provider.

To make an appointment

To find an in-network doctor, call NationsHearing at 1-877-438-7251 (TTY: 711), Monday to Friday, 8am–8pm.

Your plan covers a number of acupuncture treatments for chronic lower back pain and other conditions each year. (See your plan page for details.)

To make an appointment

To find an acupuncturist in the Healthfirst Provider network, visit Find a Doctor.

When planned with your doctor, your physical therapy is covered as needed to maintain your health.

To make an appointment

If your doctor feels you need physical therapy, you can find a provider near you at Find a Doctor.

Quick links

Find a form
Find a document
Find a pharmacy
Make a payment
Renew your coverage
Find list of covered drugs

*Dental services must be medically necessary; limitations and exclusions apply.

Coverage is provided by Healthfirst Health Plan, Inc., Healthfirst PHSP, Inc., and/or Healthfirst Insurance Company, Inc. (together, “Healthfirst”). Healthfirst Medicare Plan has HMO and PPO plans with a Medicare contract. Our SNPs also have contracts with the NY State Medicaid program. Enrollment in Healthfirst Medicare Plan depends on contract renewal. Plans contain exclusions and limitations.

ATENCIÓN: Dispone de servicios de asistencia lingüística y otras ayudas, gratis. Llame al 1-866-305-0408 (TTY: 1-888-867-4132).

请注意：您可以免费获得语言协助服务和其他辅助服务。请致电 1-866-305-0408 (TTY: 1‑888‑542‑3821)。

OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail, online, and utility providers. Eyewear allowance can only be used at participating retailers. No out-of-pocket costs for entry-level hearing aids.

CODE

Questions? We’ve got answers.
Call 1-844-668-9646

You are now navigating away from the Healthfirst website.

Links to non-Healthfirst websites are provided for your convenience only. Healthfirst is not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.