Medicare Advantage and Managed Long-Term Care (MLTC) Plans

Healthfirst Medicare Advantage plans provide all the benefits and services that Original Medicare does, plus a whole lot more—for less. We offer a variety of plans to meet your needs, with benefits such as prescription drug coverage; over-the-counter allowance; dental, hearing, and vision benefits; the SilverSneakers® fitness program; 24/7 access to care via phone or video chat; and the option to go out of network for care. With Healthfirst Medicare Advantage plans, you can enjoy enhanced coverage and added convenience for your healthcare needs.

Healthfirst Long-Term Care plans provide health benefits that help you (or your loved one) remain at home and independent for as long as possible. We offer plans that combine hospital, medical, and prescription drug coverage with long-term care benefits, as well as a stand-alone managed long-term care plan option. With Healthfirst Long-Term Care plans, you’ll have access to a care management team, which includes a primary care manager and other support staff who will help you develop your own personal care plan centered around your care goals and coordinate the services you need. Together, they will help you (or your loved one) with your day-to-day needs and coordinate care with you, your doctor, and your family.


Healthfirst offers a variety of plans designed to meet your unique needs. See below for plan details or call us for more information.

Healthfirst Medicare Advantage plans provide all the benefits and services that Original Medicare does, plus a whole lot more—for less. We offer a variety of plans to meet your needs, with benefits such as prescription drug coverage; over-the-counter allowance; dental, hearing, and vision benefits; the SilverSneakers® fitness program; 24/7 access to care via phone or video chat; and the option to go out of network for care. With Healthfirst Medicare Advantage plans, you can enjoy enhanced coverage and added convenience for your healthcare needs.

Healthfirst Long-Term Care plans provide health benefits that help you (or your loved one) remain at home and independent for as long as possible. We offer plans that combine hospital, medical, and prescription drug coverage with long-term care benefits, as well as a stand-alone managed long-term care plan option. With Healthfirst Long-Term Care plans, you’ll have access to a care management team, which includes a primary care manager and other support staff who will help you develop your own personal care plan centered around your care goals and coordinate the services you need. Together, they will help you (or your loved one) with your day-to-day needs and coordinate care with you, your doctor, and your family.


Healthfirst offers a variety of plans designed to meet your unique needs. See below for plan details or call us for more information.

See Description
  • Deductible

    The amount you must pay in covered expenses each year before your plan or program pays anything for certain covered services. The deductible may not apply to all services. There may be different deductibles for different services (e.g., medical vs. pharmacy). Not all plans require deductibles. This is separate from a monthly premium payment. Example: If your deductible is $500, you need to spend $500 for covered healthcare services within one year before your plan or program will start paying for your health services. Your deductible resets once every year.

  • Extra Help

    A federal program to help people with limited income and resources pay Medicare prescription drug program costs like premiums, deductibles, and coinsurance.

  • Premium

    The amount you must pay monthly, quarterly, or twice a year to be covered by a health insurance plan or program.

  • SilverSneakers ©

    SilverSneakers is a Medicare fitness program that uses exercise and social opportunities to promote well-being among seniors.

Medicare Advantage Plans

Signature (PPO)

Plan Details

This Medicare Advantage Prescription Drug plan is for those who want the flexibility to go out of network and visit any doctor and hospital in the U.S. that accepts Medicare. In addition to a $0 monthly plan premium, prescription drug coverage, and copays as low as $0, it offers dental and vision benefits with no additional premium and a Flex card that can be used for dental, vision, and hearing out-of-pocket costs.

Signature (HMO)

Plan Details

This Medicare Advantage Prescription Drug plan is for those who want the flexibility to pick a benefit that best suits their needs. It is a $0 premium plan that provides a choice of supplemental benefits (OTC card or transportation), prescription drug coverage, and low or no copays, with more than what Original Medicare offers.

65 Plus Plan (HMO)

Plan Details

This Medicare Advantage Prescription Drug plan is for those looking for hospital, medical, and prescription drug coverage all in one plan. It offers a $0 monthly plan premium, prescription drug coverage, and low or no copays, with more than what Original Medicare offers.

Increased Benefits Plan (HMO)

Plan Details

This Medicare Advantage Prescription Drug plan is for those who qualify for full Extra Help (also known as Low Income Subsidy (LIS), which helps to lower prescription drug costs. It offers a $0 monthly plan premium,* prescription drug coverage, an OTC Plus card, and low or no copays.

Life Improvement Plan (HMO D-SNP)

Plan Details

This Medicare Advantage Prescription Drug plan is for those who are eligible for Medicare and who are also receiving full Medicaid benefits or cost-sharing assistance from Medicaid. It offers a $0 monthly plan premium, $0 for all covered prescription drugs, an OTC Plus card, and low or no copays.

CompleteCare (HMO D-SNP)

Plan Details

This Medicare Advantage Special Needs Plan is for those who have Medicare Parts A and B, are receiving full Medicaid benefits, and require a nursing home level of care. Healthfirst CompleteCare integrates Medicare and Medicaid benefits with added long-term care benefits, including all medical, hospital, prescription drugs, home care, and adult day healthcare. It offers a $0 monthly plan premium, prescription drug coverage, an OTC Plus card, and no copays.

Connection Plan (HMO D-SNP)

Plan Details

This Medicare Advantage Prescription Drug plan is for those who are newly eligible for Medicare and are current members of a Healthfirst Medicaid plan. It offers a $0 monthly plan premium, OTC Plus card, prescription drug coverage, and low or no copays.

Long-Term Care Plans

CompleteCare (HMO D-SNP)

Plan Details

This Medicare Advantage Special Needs Plan is for those who have Medicare Part A and Part B, are receiving full Medicaid benefits, and require a nursing home level of care. Healthfirst CompleteCare integrates Medicare and Medicaid benefits with added long-term care benefits, including all medical, hospital, prescription drugs, home care, and adult day healthcare. It offers a $0 monthly plan premium, prescription drug coverage, an OTC Plus card, and no copays.

Senior Health Partners Managed Long-Term Care (MLTC) Medicaid Plan

Plan Details

A managed long-term care plan that provides and coordinates healthcare services such as home care and adult day care. This plan may be right for you if you need long-term care services and supports, and are Medicaid-eligible.

Learn about Coverage Decisions, Appeals, and Complaints for Medicare Plan Members

You also have the option to submit complaints/grievances directly through Medicare.gov

Read about
Your access to benefits during a declared disaster or emergency.

Frequently Asked
Questions

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Support When You Need It

We're happy to answer your questions. Our service centers hours are:
  • October through March, 7 days a week, 8am—8pm
  • April through September, Monday to Friday, 8am–8pm
Learn about enrollment

1-877-237-1303

TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

Member Services

Medicare: 1-888-260-1010

TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

Other ways to reach us

Request a callback, and we’ll get back to you within one business day.

You can also visit our Virtual Community Office to connect with a local Healthfirst representative or to find a community office near you.

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Healthfirst

100 Church Street, 
New York NY 10007

If you receive Medicaid and want to know whether you are eligible for a managed long-term care plan, you can call the New York Independent Assessor (NYIA) formerly Conflict-Free Evaluation Enrollment (CFEEC) at 1-855-222-8350, Monday to Friday, 8:30am–8pm, and Saturday, 10am–6pm, to schedule their initial assessment.

Coverage is provided by Healthfirst Health Plan, Inc. or Healthfirst Insurance Company, Inc. (“Healthfirst”). Healthfirst Medicare Plan has HMO and PPO plans with a Medicare contract. Our SNPs also have contracts with the NY State Medicaid program. Enrollment in Healthfirst Medicare Plan depends on contract renewal.

Healthfirst complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Plans above reflect amounts after Extra Help or Medicaid secondary coverage has been applied.

This information is not a complete description of benefits. Contact the plan for more information. Benefits, premiums, and/or copayments/coinsurance may change each year.

Dental services must be medically necessary; limitations and exclusions apply.

OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail, online, and utility providers.

Plans vary by service area. Out-of-network healthcare services may have higher costs. Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

SilverSneakers is a registered trademark of Tivity Health, Inc.© 2020 Tivity Health, Inc. All rights reserved.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-305-0408 (TTY 1-888-867-4132). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-866-305-0408 (TTY 1-888-542-3821).

Last update October 1, 2023 @ 12:58 pm

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