Medicare & Long-Term Care Plans Life Improvement Plan (HMO D-SNP)

The Healthfirst Life Improvement Plan is a Medicare Advantage Dual-Eligible Special Needs Plan (HMO D-SNP) that offers members the benefits of Original Medicare and more, such as prescription drugs, an OTC Plus card, dental, hearing, vision, transportation, the SilverSneakers® fitness program, 24/7 access to care via phone or video chat, and more. Plus, you don’t need referrals to see in-network specialists. This plan is designed for people who have both Medicare and Medicaid.

Plan Year

Plan highlights

$180/month OTC Plus card for over-the-counter (OTC) items, exercise equipment, and activity trackers. If eligible, you can also use the card for healthy foods, home utilities, and more*

As low as $0 copays for covered prescription medications

18 no-cost, one-way trips per year to in-network doctors for covered services

Comprehensive dental including dentures, extractions, crowns, root canals, and more for $01

Routine vision and hearing exams, $300/year allowance for eyeglasses or contact lenses, and hearing aids for as low as $0

Costs and plan details

Premium
$0
Medical Deductible
$0
Eligible Age
65 or older (or under 65 with certain disabilities)
Eligible Service Areas
Reside within New York City’s five boroughs (The Bronx, Brooklyn, Manhattan, Queens, and Staten Island), Nassau, Suffolk, Orange, Rockland, Sullivan, and Westchester counties.
Other Eligibility Requirements
Qualify for Medicare Part A

Enroll in and continue to pay for Medicare Part B. The Medicare Part B premium is covered for dual-eligible members who have full Medicaid coverage

Be eligible for both Medicare and full Medicaid
Maximum Out-of-Pocket
$9,850
OTC Plus Card
$180 per month allowance for over-the-counter (OTC) non-prescription drugs and health-related items, exercise equipment, activity trackers, and personal emergency response systems (PERS). Eligible individuals can also use the allowance for healthy foods, personal care items, household cleaning supplies, humidifiers, and home utilities such as gas, oil, electric, water, and internet service*

Learn about eligibility for Special Supplemental Benefits for the Chronically Ill (SSBCI)
Dental
$0 copay for covered preventive and comprehensive dental services1
Vision
$0 copay for routine vision exams, including refraction
$300 allowance per year toward unlimited eyeglasses and contact lenses
Hearing
$0 copay for one routine hearing exam per year
$0–$1,475 copay per hearing aid
Plan covers one hearing aid per ear, per year
Acupuncture
$0 copay for up to 20 visits per year for chronic lower back pain and 12 additional visits per year for any condition, including chronic lower back pain
Telemedicine
$0 copay for telehealth services with network providers, or through Teladoc Health®
Nurse Help Line Access
$0 copay
Rides to Your Healthcare Providers
$0 copay transportation to/from your doctor for covered services—up to 18 one-way trips per year (additional trips covered by Medicaid, if you qualify)
Meal Delivery
$0 copay for up to 42 meals delivered to your home for up to 21 days following a discharge from hospital to home or from a Skilled Nursing Facility to home with a stay greater than two days, if recommended by a provider
Your Annual Checkup
$0 copay
Primary Care Provider (PCP) Visit
$0 copay
Specialist Visit
$0 copay
Outpatient Lab Tests (including COVID-19)
$0 copay
Retail Health Clinic
$0 copay
Urgent Care
$0 copay
Emergency Room
$0 copay
Ambulance
$0 copay
Ambulatory Surgery Visit
$0 copay
Outpatient Facility
$0 copay
Inpatient Hospital Stay
$0 copay
Skilled Nursing Facility
$0 copay

Prescription drug benefits

We want to help you get the most out of your Part D prescription drug benefits. To confirm that your drugs are covered and to see which medications fall under each tier, use the Healthfirst prescription drug search tool or view the Life Improvement Plan (HMO D-SNP) formulary. Healthfirst may add drugs to or remove them from its Medicare formulary during the year. We will notify you when we make changes.

Please note that for Tier 1–4 Drugs, you may receive up to a 90-day supply, but for Tier 5 Drugs, you may only receive up to a 30-day supply.

Preferred Generic Drugs (Tiers 1–2)
$0
All Other Drugs (Tiers 3–5)
Depending on your level of Extra Help, you pay $0, $1.65, $5.00, $5.80, or $14.40
Quantity Limits

For safety and cost reasons, plans may limit the amount of a prescription drug they cover over a certain period of time. For example, most people who are prescribed heartburn medication take one tablet a day for four weeks. Therefore, a plan may cover only an initial 30-day supply of the heartburn medication. The quantity allowed is listed after the QL symbol in your formulary and may be read as “units per days’ supply.” If your prescription for any of these medications exceeds the maximum quantity listed, you and your doctor will need to request a formulary exception.

Additional benefits

24/7 access to telemedicine with Teladoc Health®

Talk to a doctor any time—for a $0 copay. Visit with board-certified doctors through video chat or phone for prescriptions, treatment of non-emergency health issues, and more. Access to virtual dermatologists and mental health services is also available.

24/7 access to care with the Nurse Help Line

Talk to a nurse any time—for a $0 copay. Get wellness advice and help finding a doctor.

Urgent care center network

Get the care you need when you need it at an urgent care center in our network—no appointment needed. Urgent care centers offer convenient late-night and weekend hours. Visit an in-network urgent care center to get help with non-emergency health issues like earache, upset stomach, and sprains; for wounds that need stitches; and more.

SilverSneakers®

Get access to live classes and workshops taught by instructors trained in senior fitness, hundreds of workout videos in the SilverSneakers On-Demand™ online library, online fitness and nutrition tips, and their mobile app with digital workout programs.

Healthfirst Medication Therapy Management program

The Healthfirst Medication Therapy Management (MTM) program is an in-depth, one-on-one review of all your medications (prescription drugs, over-the-counter nonprescription drugs, and herbal and nutritional supplements). The goal is to help you get the most from your medications. Services include:

  • Phone consultation with a licensed pharmacist to complete a Comprehensive Medication Review (CMR). The call will take about 30 to 60 minutes, and the pharmacist will answer any questions you may have. (A CMR is offered once each year, if you qualify.)
  • Medication Action Plan (MAP)
  • Medication recommendations may be sent to your provider from the MTM pharmacist, also known as Targeted Medication Review (TMR)
  • A list that shows all your medications

Plan documents

General plan information

•
•

Prescription drug information

Prescription drug search tool
•
•
  • List of Drugs Requiring Prior Authorization
•
  • List of Drugs Requiring Step Therapy
See all plan documents Find member forms

Frequently asked questions

The Life Improvement Plan is a Medicare Advantage Special Needs Plan (D-SNP). It is made only for people who qualify for both Medicare and Medicaid.

With this plan:

  • You pay $0 for covered Medicare healthcare services.
  • You may also pay as low as $0 for most covered prescription drugs.

This plan may be right for you if you:

  • Have both Medicare and full Medicaid
  • Want help managing your care between doctors, hospitals, and specialists
  • Want a plan made for people with both Medicare and Medicaid
  • Need coverage that supports your health and everyday needs

Eligibility depends on your Medicare and Medicaid status. Plan availability may vary by location.

If you've heard the term "full dual eligible," you may wonder what it means.

A person is fully dual eligible when they have both Medicare and full Medicaid. This means the programs work together to help pay for covered healthcare services. Many people have little to no cost for covered care.

How Medicare and Medicaid work together

Medicare is a federal health insurance program for people age 65 or older and for some people with disabilities.

Medicaid is a state program that helps people with limited incomes and resources pay for healthcare.

If you qualify for both programs, you are called dual eligible.

Most people who are fully dual eligible:

  • Have Medicare Part A (hospital insurance)
  • Have Medicare Part B (medical insurance)
  • Qualify for full Medicaid benefits through their state

This can help pay for costs that Medicare does not fully cover, such as copays, coinsurance, and some healthcare services.

Being fully dual eligible may allow you to enroll in a Dual Eligible Special Needs Plan (D-SNP) like the Life Improvement Plan.

These plans are designed to meet the needs of people who have both Medicare and Medicaid.

In most cases:

  • Medicare pays first for covered services.
  • Medicaid helps pay remaining costs, such as copays and coinsurance.

This helps lower your out-of-pocket costs.

A Dual Eligible Special Needs Plan (D-SNP) brings your Medicare and Medicaid benefits together in one Medicare Advantage plan.

This can help:

  • Make your coverage easier to understand
  • Improve communication between your healthcare providers
  • Help you get the services and benefits you qualify for

Why care coordination matters

When Medicare and Medicaid work together, you may have:

  • Fewer gaps in your coverage
  • Better care coordination
  • Help managing appointments, prescriptions, and benefits

For people with ongoing health needs, this support can make managing their healthcare easier.

Not sure if you're fully dual eligible? We can help.

Eligibility is based on:

  • Having Medicare Part A and Part B
  • Qualifying for full Medicaid benefits through your state

Next steps

If you think you may qualify, you can:

  • Review your Medicaid eligibility
  • Speak with an expert who can explain your options
  • Find out if the Life Improvement Plan is available where you live

Understanding your eligibility is the first step to finding the right plan.

Learn more

Disclaimers

*These are special supplemental benefits for members enrolled in a Healthfirst dual-eligible special needs plan. To be eligible, you must have a chronic condition such as cardiovascular disorder, disabling mental health condition, diabetes, lung disorders, obesity, or another eligible condition not listed. Benefit eligibility is not based on your chronic condition alone.

1Dental services must be medically necessary; limitations and exclusions apply.

This information is not a complete description of benefits. Contact the plan for more information. Benefits, premiums, and/or copayments/coinsurance may change on January 1 of each year.

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

You must continue to pay your Medicare Part B premium (unless your Part B premium is paid by Medicaid or another third party).

Coverage is provided by Healthfirst Health Plan, Inc. and/or Healthfirst PHSP, Inc. (together, "Healthfirst"), which offer HMO plans with a Medicare contract and a contract with the NY State Medicaid program. Enrollment in Healthfirst Medicare Plan depends on contract renewal.

Plans contain exclusions and limitations.

No out-of-pocket costs for entry-level hearing aids. Eyewear allowance can only be used at participating retailers.

OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail, online, and utility providers.

Telemedicine (Teladoc Health) and the Nurse Help Line are not replacements for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2026 Tivity Health, Inc. All rights reserved.

DentaQuest® is contracted with Healthfirst to provide dental benefits to its members.

EyeMed® is contracted with Healthfirst to provide vision benefits to its members.

Modivcare and Medical Answering Services provide the covered transportation services under your plan.

Last update September 23, 2026 @ 1:01 pm

Y0147_MKT27_49 26-5421_M

Plan highlights

Star rating

$175/month with the OTC Plus card for over-the-counter (OTC) items, healthy foods, home utilities, personal emergency response systems (PERS), exercise equipment, activity trackers, and more*

As low as $0 copays for covered prescription medications

18 no-cost, one-way trips per year to in-network doctors for covered services

Comprehensive dental including dentures, extractions, crowns, root canals, and more for $0**

Routine vision and hearing exams, $300/year allowance for eyeglasses or contact lenses, and hearing aids for as low as $0

Costs and plan details

Premium
$0
Medical Deductible
$0
Eligible Age
65 or older (or under 65 with certain disabilities)
Eligible Service Areas
Reside within New York City’s five boroughs (The Bronx, Brooklyn, Manhattan, Queens, and Staten Island), Nassau, Suffolk, Orange, Rockland, Sullivan, and Westchester counties.
Other Eligibility Requirements
Qualify for Medicare Part A

Enroll in and continue to pay for Medicare Part B. The Medicare Part B premium is covered for dual-eligible members who have full Medicaid coverage

Be eligible for both Medicare and full Medicaid
Maximum Out-of-Pocket
$9,250
OTC Plus Card
$175 per month allowance for over-the-counter (OTC) non-prescription drugs and health-related items, exercise equipment, activity trackers, and personal emergency response systems (PERS). Eligible individuals can also use the allowance for healthy foods and home utilities such as gas, oil, electric, water, and internet service*
Dental
$0 copay for covered preventive and comprehensive dental services1
Vision
$0 copay for routine vision exams, including refraction
$300 allowance per year toward eyeglasses/contacts
Hearing
$0 copay for one routine hearing exam per year
$0–$1,475 copay per hearing aid
Plan covers one hearing aid per ear, per year
Acupuncture
$0 copay for up to 20 visits per year for chronic lower back pain and 12 additional visits per year for any condition, including chronic lower back pain
Telemedicine
$0 copay for telehealth services with network providers, or through Teladoc Health®
Nurse Help Line Access
$0 copay
Rides to Your Healthcare Providers
$0 copay transportation to/from your doctor for covered services—up to 18 one-way trips per year (additional trips covered by Medicaid, if you qualify)
Meal Delivery
$0 copay for up to 84 meals delivered to your home for up to 28 days following a discharge from hospital to home or from a Skilled Nursing Facility to home with a stay greater than two days, if recommended by a provider
Your Annual Checkup
$0 copay
Primary Care Provider (PCP) Visit
$0 copay
Specialist Visit
$0 copay
Outpatient Lab Tests (including COVID-19)
$0 copay
Retail Health Clinic
$0 copay
Urgent Care
$0 copay
Emergency Room
$0 copay
Ambulance
$0 copay
Ambulatory Surgery Visit
$0 copay
Outpatient Facility
$0 copay
Inpatient Hospital Stay
$0 copay
Skilled Nursing Facility
$0 copay

Prescription drug benefits

We want to help you get the most out of your Part D prescription drug benefits. Please refer to the formulary below to see which medications fall under each tier. Healthfirst may add drugs to or remove them from its Medicare formulary during the year. You will receive notice when changes are made.

In 2026, Healthfirst Life Improvement Plan members will pay $0 for Tier 1 preferred generic prescription drugs and have convenient delivery options. Please note that Tier 5 Specialty Drugs are only available for a 30-day supply.

Preferred Generic Drugs (Tier 1)
$0
All Other Drugs (Tiers 2–5)
Depending on your level of Extra Help, you pay $0, $1.60, $4.90, $5.10, or $12.65
Quantity Limits

For safety and cost reasons, plans may limit the amount of a prescription drug they cover over a certain period of time. For example, most people who are prescribed heartburn medication take one tablet a day for four weeks. Therefore, a plan may cover only an initial 30-day supply of the heartburn medication. The quantity allowed is listed after the QL symbol in your formulary and may be read as “units per days’ supply.” If your prescription for any of these medications exceeds the maximum quantity listed, you and your doctor will need to request a formulary exception.

Additional benefits

24/7 access to telemedicine with Teladoc Health®

Talk to a doctor any time—for a $0 copay. Visit with board-certified doctors through video chat or phone for prescriptions, treatment of non-emergency health issues, and more. Access to dermatologists is also available.

Telemedicine (Teladoc Health) isn’t a replacement for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

24/7 access to care with the Nurse Help Line

Talk to a nurse any time—for a $0 copay. Get wellness advice and help finding a doctor.

Telemedicine (Teladoc Health) and the Nurse Help Line are not replacements for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

Urgent care center network

Get the care you need when you need it at an urgent care center in our network – no appointment needed. Urgent care centers offer convenient late-night and weekend hours. Visit an in-network urgent care center to get help with non-emergency health issues like earache, upset stomach, and sprains; for wounds that need stitches; and more.

SilverSneakers®

Get access to live classes and workshops taught by instructors trained in senior fitness, hundreds of workout videos in the SilverSneakers On-Demand™ online library, online fitness and nutrition tips, and their mobile app with digital workout programs.

Healthfirst Medication Therapy Management program

The Healthfirst Medication Therapy Management (MTM) program is an in-depth, one-on-one review of all your medications (prescription drugs, over-the-counter nonprescription drugs, and herbal and nutritional supplements). The goal is to help you get the most from your medications. Services include:

  • Phone consultation with a licensed pharmacist to complete a Comprehensive Medication Review (CMR). The call will take about 30 to 60 minutes, and the pharmacist will answer any questions you may have. (A CMR is offered once each year, if you qualify.)
  • Medication Action Plan (MAP)
  • Medication recommendations may be sent to your provider from the MTM pharmacist, also known as Targeted Medication Review (TMR)
  • A list that shows all your medications

Plan documents

General plan information

•
•
•

Prescription drug information

•
•
  • List of Drugs Requiring Prior Authorization
•
  • List of Drugs Requiring Step Therapy
See all plan documents Find member forms

Frequently asked questions

For individuals eligible for Medicare and Medicaid, our Dual-Eligible Special Needs plans (D-SNPs) are designed to make prescription drugs, healthy foods, and even home utilities more affordable!

Medicare Special Needs Plans (SNPs) are a type of Medicare Advantage Plan that limits membership to people with specific diseases or characteristics. Medicare SNPs tailor their plan benefits, provider choices, and drug formularies to best meet the specific needs of the members they serve.

Our Life Improvement Plan (HMO D-SNP) Medicare Advantage Prescription Drug plan is designed to help our members live better and healthier lives with prescription drug coverage as low as $0, a quarterly OTC Plus card allowance that can be used to purchase healthy foods, and more.

With the Healthfirst Life Improvement (HMO D-SNP) Medicare Advantage plan, you receive a quarterly OTC Plus card allowance that can be used to pay for over-the-counter (OTC) non-prescription medicines and health-related items, healthy foods, exercise equipment and activity trackers, personal emergency response systems (PERS), or even home utilities such as gas, oil, electric, water, and internet service.

Use your OTC Plus card to save on over-the-counter and health-related items, healthy foods, and more. To buy, you can:

  • Visit participating local retailers and farmers’ markets in your neighborhood,
  • Shop at nationwide retailers in person such as Walgreens, Walmart, CVS, and more,
  • Shop online with no-cost delivery at https://www.conveyhfotc.com/login,
  • Have fully prepared, refrigerated meals delivered to your home from Mom's Meals.

The Healthfirst Life Improvement Plan (HMO D-SNP) Medicare Advantage Prescription Drug plan offers dental coverage with no annual maximum and includes cleanings, exams, and X-rays, in addition to complex care such as extractions, dentures, crowns, and more.

Dental services must be medically necessary; limitations and exclusions apply.

Taking advantage of your plan benefits can help you save money on healthcare costs. To help lower your overall health insurance costs, you should always:

  • Use your no-cost benefits, such as annual physical and dental checkups, to help keep you healthy and identify potential health risks early.
  • Make sure you see an in-network doctor or facility for treatment to avoid surprise bills.
  • Visit an urgent care center for non-emergency issues such as colds or flu, sprains, and wounds.
  • Ask your in-network doctor or pharmacist for 90-day prescription refills and Tier 1 $0 Preferred Generic Drugs whenever possible.
  • Use your telemedicine benefit whenever you cannot see a healthcare provider in person.

Pharmacy benefits are different for each Healthfirst health insurance plan. Please check your plan’s formulary for more information on which prescription medicines and other items are covered.

Healthfirst has partnered with CVS Caremark to bring you a personal prescription drug account that will give you 24/7 access to important drug benefit information and tools that will make getting your prescription drugs easier. Click here to create your account or log in.

Disclaimers

*Healthy foods and home utilities are special supplemental benefits for members enrolled in a Healthfirst dual-eligible special needs plan. To be eligible, you must have a chronic condition such as cardiovascular disorder, disabling mental health condition, diabetes, lung disorders, obesity, or another eligible condition not listed. Benefit eligibility is not based on your chronic condition alone.

1Dental services must be medically necessary; limitations and exclusions apply.

This information is not a complete description of benefits. Contact the plan for more information. Benefits, premiums, and/or copayments/coinsurance may change on January 1 of each year.

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

You must continue to pay your Medicare Part B premium.

Coverage is provided by Healthfirst Health Plan, Inc. and/or Healthfirst PHSP, Inc. (together, "Healthfirst"), which offer HMO plans with a Medicare contract and a contract with the NY State Medicaid program. Enrollment in Healthfirst Medicare Plan depends on contract renewal.

Plans contain exclusions and limitations.

No out-of-pocket costs for entry-level hearing aids. Eyewear allowance can only be used at participating retailers.

OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail, online, and utility providers.

Telemedicine (Teladoc Health) and the Nurse Help Line are not replacements for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2026 Tivity Health, Inc. All rights reserved.

DentaQuest® is contracted with Healthfirst to provide dental benefits to its members.

EyeMed® is contracted with Healthfirst to provide vision benefits to its members.

Modivcare and Medical Answering Services provide the covered transportation services under your plan.

Last update September 23, 2026 @ 1:01 pm

Y0147_MKT26_54 5319-25_M

Learn about enrollment

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Schedule an appointment

If you receive Medicaid and want to know whether you are eligible for a Managed Long-Term Care Plan, you can call the New York Independent Assessor (NYIA) formerly Conflict-Free Evaluation Enrollment Center (CFEEC) at 1-855-222-8350, TTY at 1-888-329-1541, Monday to Friday, 8:30am–8pm, and Saturday, 10am–6pm, to schedule your initial assessment.

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