For general questions or to learn about our health plans, use any of the options below to contact us.
Are you a member? Please call the number on your insurance ID card.
Are you a member? Please call the number on your insurance ID card.
We’re happy to answer any questions you may have.
Monday to Friday, 9am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
7 days a week, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 9am—5pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 8am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
7 days a week, 24 hours a day
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
7 days a week, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
7 days a week, 24 hours a day
TDD/TTY English: 1-888-542-3821
TDD/TTY Español: 1-888-867-4132
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 9am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday to Friday, 9am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
If you need immediate medical assistance, please dial 911 or go to the emergency room at your local hospital. 988 Suicide & Crisis Lifeline: Call or text 988. To chat online, visit 988lifeline.org. Free and confidential. Available 24/7.
100 Church Street,
New York NY 10007
Due to the COVID-19 pandemic, we are not scheduling meetings with prospects or members at this location.
Health insurance can help you stay healthy. Even if you’re in good health, health insurance can help you get access to primary care, to emergency treatment, and to free preventive services. You never know when an accident might happen, or if you’ll get sick and need to go to the hospital. If and when that day comes, the costs could be too expensive, and you and your family might not be able to afford the care you need. That’s where health insurance comes in. It’s good for your health, your wallet, and your future.
Healthfirst is a not-for-profit community organization sponsored by some of the most prestigious and nationally recognized hospitals and medical centers in New York. With more than a million members and growing, Healthfirst has been serving communities in New York City for more than 25 years. With access to thousands of doctors and specialists, you’re sure to find the service you need nearby. Each of our community offices is fully staffed with representatives who can answer questions—in many different languages—about our health insurance plans and programs, whether you’re a member or not.
The easiest way to enroll in a Healthfirst plan is to contact us. Our sales reps can guide you to the best plan for you and ease the enrollment process.
To learn more about our Healthfirst plans or find the one that’s right for you, use our plan recommendation tool.
Find out how to prevent or report fraud, waste, and other violations of company policy.
Learn moreFor media inquiries, contact us at:
DCarter@Healthfirst.org
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Links to non-Healthfirst websites are provided for your convenience only. Healthfirst is not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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