BackFor general questions or to learn about our health plans, use any of the options below to contact us.
Are you a member? Please call the number on your insurance ID card.
Contact Healthfirst
Get Support
Connect by Phone
We’re happy to answer any questions you may have.
Learn about enrollment
1-844-488-1486
Monday to Friday, 9am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call us today
1-877-237-1303
7 days a week, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call us today
1-855-949-3668
Monday to Friday, 9am—5pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-888-250-2220
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-888-250-2220
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-866-463-6743
Monday to Friday, 8am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-855-659-5971
7 days a week, 24 hours a day
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-888-260-1010
7 days a week, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Call Member Services
1-800-633-9717
7 days a week, 24 hours a day
TDD/TTY English: 1-888-542-3821
TDD/TTY Español: 1-888-867-4132
Call Member Services
1-866-463-6743
Monday to Friday, 8am—8pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Medicaid Managed
Care and Child Health Plus
1-855-566-2620
Monday to Friday, 9am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Essential Plan
and Leaf Plans
1-855-718-1822
Monday to Friday, 9am—6pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
If you need immediate medical assistance, please dial 911 or go to the emergency room at your local hospital. National Suicide Prevention Lifeline: 1-800-273-TALK (8255). Crisis Text Line: Text “Got5” to 741-741.
Healthfirst
100 Church Street,
New York NY 10007
Due to the COVID-19 pandemic, we are not scheduling meetings with prospects or members at this location.
Frequently Asked Questions
Why do I need health insurance?
Health insurance can help you stay healthy. Even if you’re in good health, health insurance can help you get access to primary care, to emergency treatment, and to free preventive services. You never know when an accident might happen, or if you’ll get sick and need to go to the hospital. If and when that day comes, the costs could be too expensive, and you and your family might not be able to afford the care you need. That’s where health insurance comes in. It’s good for your health, your wallet, and your future.
Why should I choose Healthfirst?
Healthfirst is a not-for-profit community organization sponsored by some of the most prestigious and nationally recognized hospitals and medical centers in New York. With more than a million members and growing, Healthfirst has been serving communities in New York City for more than 25 years. With access to thousands of doctors and specialists, you’re sure to find the service you need nearby. Each of our community offices is fully staffed with representatives who can answer questions—in many different languages—about our health insurance plans and programs, whether you’re a member or not.
How can I enroll in a Healthfirst plan?
The easiest way to enroll in a Healthfirst plan is to contact us. Our sales reps can guide you to the best plan for you and ease the enrollment process.
To learn more about our Healthfirst plans or find the one that’s right for you, use our plan recommendation tool.
Report Fraud & Compliance
Find out how to prevent or report fraud, waste, and other violations of company policy.
Learn morePress & Media
Media Contact
For media inquiries, contact us at:
DCarter@Healthfirst.org
We look forward to helping you!
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