Members

We want to make it easy for you to access your health information and take care of your health.

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New Healthfirst NY Mobile App—
healthcare access on the go!

  • Search for in-network care providers
  • Find essential services nearby
  • Access your digital member ID
  • And so much more!

For iOS and Android devices.

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General Resources

Pay My Bill

Pay your bill online, by mail, over the phone, or in person.

Pay My Bill

Forms & Documents

Everything you need for your plan is right here.

Forms & Documents

Contact Us

Call us or request a callback.

Contact Us

Frequently Asked Questions

Get answers to your questions here.

Search FAQs

Healthy Resources

Make the best choices for your health with these tips and tools.

Learn More

COVID-19 Community Resources

Connect with New York coronavirus (COVID-19) support resources.

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Medicare Resources

Introduction to Medicare

Learn about Medicare Parts A, B, C, D, and Medigap.

Learn More

Medicare Eligibility

Learn about Medicare eligibility and changing Medicare plans.

Learn More

Coverage Decisions, Appeals, and Complaints

Learn about your Medicare Part C medical plan rights and Medicare Part D prescription drug rights.

Learn More

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