Your secure Healthfirst account is now easier to use!

We’ve upgraded your account with a new look, so now it’s easier than ever to access the information you need to manage your health. It even works better on mobile devices! Keep checking the site to see more improvements.
You can sign in or register at MyHFNY.org for 24/7 access to:

  • Pay your monthly bill (premium)
  • Change your Primary Care Provider
  • Review your recent medical services
  • View or print your Healthfirst ID card
  • Check your pharmacy and plan benefits
  • Set up your contact preferences
  • And more!

Member Log InCreate Your Account

Quick Links

Contact Us

We can help. Call, visit, or we can contact you.

My Plan Materials

Everything you need for your plan is right here.

Frequently Asked Questions

Find answers to your questions here.

Pay My Bill Online

Take care of your premium online. It’s easy.

Find a Doctor or Pharmacy

Need to find a doctor? We have thousands of those.

Report Medicare Fraud

If you suspect fraud, find out how to report it.

The payment experience we offer is changing. To pay your monthly Healthfirst premium online, please log in to, or create, your secure Healthfirst account here.

Healthfirst Account Help

 

Find Healthfirst in your Community

 

Healthy Living

Let us help you find a healthy balance. 

phone number email address comments
Medicaid Managed
Care and Child Health Plus
1-866-463-6743
Monday - Friday, 8am to 6pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
FIDA Participant Services
1-855-675-7630

TTY English: 711
Monday - Sunday, 8am to 8pm
Become a Medicare
Plan Member
1-877-237-1303
Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
The Essential Plan
and Leaf Plans
1-888-250-2220
Monday - Friday, 8am to 8pm
Total Plan and
Pro Plan Members
1-855-789-3668

TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm
Employer Services
1-855-949-3668
Monday - Friday, 9am to 5pm
Broker Services
1-855-456-3668
Monday - Friday, 9am to 5pm
Current Medicare
Plan Members
1-888-260-1010
Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Senior Health Partners
1-866-585-9280
Monday - Friday, 8am to 8pm
Saturday, 10am to 6:30pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Personal Wellness Plan
1-855-659-5971

TTY English: 1-888-542-3821
7 days a week, 24 hours a day
We can call you