Medicare & Long-Term Care Welcome to Healthfirst Signature (PPO)

Thank you for choosing a Healthfirst Medicare Advantage plan. Here's how to get the most out of your plan.

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This information is for Healthfirst coverage starting January 1, 2027. If your coverage starts before then, go here.

Get ready to use your plan on day one

Set up your online account today to access your personalized member experience. You don't have to wait for your coverage to start.

Create your Healthfirst account

Your digital account lets you:

View your digital Member ID card, manage your OTC Plus card, change your primary care provider (PCP), check prescription drug prices, and more.

Simply enter your name, address, email, and Member ID number.

You can find your ID number on your Member ID card or in the Enrollment Confirmation letter we mailed to your home.

Create Your Account

Download the Healthfirst NY Mobile App

Welcome mailed materials

These items will be on their way to your home

To see more information about each, click on the following.

Includes your Member ID number and plan name, which you can use to get care before your card arrives.

Includes your Member ID number, PCP, plan name, and copays.

Welcome download materials

You can download these materials right now

Get more detailed information by downloading the following guides.

All plan documents

Plan ahead for your coverage

Set yourself up for success by completing the following once your coverage begins.

Welcome prescriptions

Manage your prescriptions

If you have any outstanding refills, be sure to fill them before your current plan ends.

If you’re switching pharmacies, you‘ll need to transfer your current prescriptions. Your new pharmacy can help with that.

Find an in-network pharmacy

If you use medical equipment or diabetic supplies, such as a Continuous Glucose Monitor (CGM), call us at 1-833-350-2910 so we can make sure it gets set up correctly.

Welcome ongoing care

Let us know if you have ongoing care needs

If you’re currently getting treatment, have ongoing treatments (such as dialysis), or have a scheduled procedure, please call us so we can make sure there’s no interruption in your care.

1-833-350-2910
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Allow someone to talk to us on your behalf

You can designate a caregiver, family member, or friend as a trusted contact to speak with us on your behalf if you need assistance or are sick or unavailable.

You’ll just need to complete and return a Protected Health Information (PHI) form. You can also complete a PHI form by logging in to your account.

Your benefits at a glance

Click on the tabs below for a quick overview of some key plan benefits.

Medical care

Your Signature (PPO) plan has a $450 medical deductible and you have the option of going out of network to receive care from any doctor and hospital in the U.S. that accepts Medicare for medical care.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for a PCP visit
  • $0–$40 in-network copay (after you pay your medical deductible)/$75 out-of-network copay (after you pay your medical deductible) for a specialist visit (no referral needed)
  • $0 in-network copay/$50 out-of-network copay for a telehealth PCP visit
  • $0 in-network copay (after you pay your medical deductible)/$75 out-of-network copay for a telehealth specialist visit
  • $40 copay for urgent care in and out of network
  • $115 copay for emergency care in and out of network

For more plan details:

Log in to your account

To find an in-network doctor, specialist, dentist, or other care provider:

Find a doctor

Dental care

In addition to finding dental problems such as cavities early, dental exams can detect the first signs of diabetes, heart disease, and kidney disease. So it’s important to stay on top of your dental health.

Your plan includes:

  • $0 in-network copays for all covered diagnostic and preventive services*, including:
    • dental checkups and cleanings twice a year
    • oral exams
    • fluoride treatment
  • $0 in-network copays (after you pay your $750 deductible) for comprehensive services*, including:
    • cavity fillings, crowns, and dentures
    • oral surgery and root canals
  • $1,500 annual maximum for both preventive and comprehensive dental services combined

To find an in-network dentist:

Find a dentist

To make an appointment, call our trusted dental partner, DentaQuest®, at:

1-800-508-2047 (TTY 1-800-466-7566)

Monday to Friday, 8am–8pm

*Dental services must be medically necessary; limitations and exclusions apply.

Prescription drugs

Your Signature (PPO) plan includes Medicare Part D prescription drug coverage.

Your plan includes:

  • $0 copay for Tier 1 (preferred generic) and Tier 6 (select care) drugs
  • $4 copay for Tier 2 drugs, 19% coinsurance for Tier 3, 45% coinsurance for Tier 4, and 25% coinsurance for Tier 5 drugs
  • $700 deductible for Tier 3 (preferred brand and non-preferred generic), Tier 4 (non-preferred), and Tier 5 (specialty) drugs
  • Extra convenience with options for:
    • 90-day supplies
    • Home delivery
    • Pick up at large national chains or small local pharmacies

Find an in-network pharmacy near you:

Find a pharmacy

Mental health

Mental health conditions can affect anyone at any time. If you’re suffering from anxiety, depression, the stress of aging, or any other mental health condition, reach out for help.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for outpatient:
    • individual and group therapy visits
    • substance abuse services
  • $0 in-network copay/50% coinsurance out-of-network (after you pay your medical deductible) for outpatient opioid treatment services
  • $461 copay per day for days 1–4 of in-network inpatient care (after you pay your medical deductible); $0 copay per day for days 5+. 30% coinsurance per out-of-network stay (after you pay your medical deductible)

Find an in-network mental health doctor:

Find a doctor

If you are experiencing a medical emergency, please dial 911. If you’re in distress, call or text 988 for free, confidential support 24/7.

Acupuncture

This traditional Chinese medicine practice may be beneficial for those suffering from a number of conditions.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for up to 20 visits a year for chronic lower back pain
  • $0 in-network copay/$50 out-of-network copay for 12 additional visits for any condition, including lower back pain

Find an acupuncturist in the Healthfirst provider network at:

Find a doctor

Medical care

Your Signature (PPO) plan has a $450 medical deductible and you have the option of going out of network to receive care from any doctor and hospital in the U.S. that accepts Medicare for medical care.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for a PCP visit
  • $0–$40 in-network copay (after you pay your medical deductible)/$75 out-of-network copay (after you pay your medical deductible) for a specialist visit (no referral needed)
  • $0 in-network copay/$50 out-of-network copay for a telehealth PCP visit
  • $0 in-network copay (after you pay your medical deductible)/$75 out-of-network copay for a telehealth specialist visit
  • $40 copay for urgent care in and out of network
  • $115 copay for emergency care in and out of network

For more plan details:

Log in to your account

To find an in-network doctor, specialist, dentist, or other care provider:

Find a doctor

Dental care

In addition to finding dental problems such as cavities early, dental exams can detect the first signs of diabetes, heart disease, and kidney disease. So it’s important to stay on top of your dental health.

Your plan includes:

  • $0 in-network copays for all covered diagnostic and preventive services*, including:
    • dental checkups and cleanings twice a year
    • oral exams
    • fluoride treatment
  • $0 in-network copays (after you pay your $750 deductible) for comprehensive services*, including:
    • cavity fillings, crowns, and dentures
    • oral surgery and root canals
  • $1,500 annual maximum for both preventive and comprehensive dental services combined

To find an in-network dentist:

Find a dentist

To make an appointment, call our trusted dental partner, DentaQuest®, at:

1-800-508-2047 (TTY 1-800-466-7566)

Monday to Friday, 8am–8pm

*Dental services must be medically necessary; limitations and exclusions apply.

Prescription drugs

Your Signature (PPO) plan includes Medicare Part D prescription drug coverage.

Your plan includes:

  • $0 copay for Tier 1 (preferred generic) and Tier 6 (select care) drugs
  • $4 copay for Tier 2 drugs, 19% coinsurance for Tier 3, 45% coinsurance for Tier 4, and 25% coinsurance for Tier 5 drugs
  • $700 deductible for Tier 3 (preferred brand and non-preferred generic), Tier 4 (non-preferred), and Tier 5 (specialty) drugs
  • Extra convenience with options for:
    • 90-day supplies
    • Home delivery
    • Pick up at large national chains or small local pharmacies

Find an in-network pharmacy near you:

Find a pharmacy

Mental health

Mental health conditions can affect anyone at any time. If you’re suffering from anxiety, depression, the stress of aging, or any other mental health condition, reach out for help.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for outpatient:
    • individual and group therapy visits
    • substance abuse services
  • $0 in-network copay/50% coinsurance out-of-network (after you pay your medical deductible) for outpatient opioid treatment services
  • $461 copay per day for days 1–4 of in-network inpatient care (after you pay your medical deductible); $0 copay per day for days 5+. 30% coinsurance per out-of-network stay (after you pay your medical deductible)

Find an in-network mental health doctor:

Find a doctor

If you are experiencing a medical emergency, please dial 911. If you’re in distress, call or text 988 for free, confidential support 24/7.

Acupuncture

This traditional Chinese medicine practice may be beneficial for those suffering from a number of conditions.

Your plan includes:

  • $0 in-network copay/$50 out-of-network copay (after you pay your medical deductible) for up to 20 visits a year for chronic lower back pain
  • $0 in-network copay/$50 out-of-network copay for 12 additional visits for any condition, including lower back pain

Find an acupuncturist in the Healthfirst provider network at:

Find a doctor

Member Services

1-833-350-2910

TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

DYNAMIC HOURS OF OPERATIONS

Coverage is provided by Healthfirst Insurance Company, Inc. Plans contain exclusions and limitations.

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