The Healthfirst Medication Therapy Management program (MTM) is an in-depth, one-on-one review of all of your medications (prescription, over-the-counter, herbal, and nutritional). The goal is to help you get the most from your medications.
Services include:

  • Phone consultation with a licensed pharmacist to complete a Comprehensive Medication Review (CMR). It’ll take about 30 to 60 minutes, and they’ll answer any questions (A CMR is usually offered once each year, if you qualify)
  • A Medication Action Plan (MAP) mailed to you
  • Medication recommendations may be sent to your provider from the MTM pharmacist, also known as Targeted Medication Review (TMR)
  • A Personal Medication List mailed to you that lists all of your medications, supplements, and over-the-counter (OTC) medications

To be eligible, you must:

  • Have at least three of the following specific chronic diseases:
    • Bone Disease, Arthritis, Osteoarthritis
    • Chronic Heart Failure (CHF)
    • Diabetes
    • Dyslipidemia
    • Hypertension
  • Be on at least eight covered Part D medications
  • Be likely to have an annual Part D drug cost of $4,044

You’ll be contacted by mail and phone if you’re eligible to participate in this program.
The MTM program is not a benefit, but rather an extra service offered at no additional cost to eligible participants.
For more information about your eligibility for the MTM program, call Member Services at 1-888-260-1010 (TTY 1-888-542-3821), 7 days a week, 8am–8pm.
To get started, download a blank Personal Medication List here.

Healthfirst Health Plan, Inc. is an HMO plan with a Medicare contract and a Coordination of Benefits Agreement with the New York State Department.

Healthfirst Medicare Plan, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-305-0408 (TTY 1-888-867-4132). ). 注意:如果您使用繁體中文,您可以免費獲得語言援助服 務。請致電1-866-305-0408 (TTY 1-888-542-3821).

Last update Feb 27, 2019 @ 3:13 pm

H3359_MKT19_82 1426-18

Medicaid Managed
Care and Child Health Plus

Monday - Friday, 8am to 6pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
FIDA Participant Services

TTY English: 711
Monday - Sunday, 8am to 8pm
Become a Medicare
Plan Member

Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
The Essential Plan
and Leaf Plans

Monday - Friday, 8am to 8pm
Total Plan and
Pro Plan Members


TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm
Employer Services
Monday - Friday, 9am to 5pm
Broker Services
Monday - Friday, 9am to 5pm
Current Medicare
Plan Members

Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Senior Health Partners
Monday - Friday, 8am to 8pm
Saturday, 10am to 6:30pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Personal Wellness Plan

TTY English: 1-888-542-3821
7 days a week, 24 hours a day
We can call you