Identity thieves are targeting health insurance company members. Protect your personal information

Healthfirst is always working to protect our members’ privacy. Recently, we’ve been made aware that scam phone calls asking for personal information such as your date of birth and social security number are being made to health insurance company members. These calls are both automated robocalls and from a live operator.

To verify the identity of a member we call, we do need to ask for personal information such as date of birth, address, member ID number, or the last four digits of the member’s social security number. However, we would NEVER ask for the full social security number. If you receive scam phone calls related to your health insurance, please do not give out any personal information. Simply hang up and report them to Healthfirst. Call the Member Services number on the back of your Member ID card.

For tips on how to protect your identity, visit the Federal Trade Commission’s website