Our staff strives to keep our members educated on the latest screenings, medicine schedules, immunizations, and more. On occasion, the dedicated representatives at Healthfirst make calls to make sure you are at your peak health and that you are aware of your benefits.
The numbers below are from Healthfirst representatives following up about your healthcare needs:

Medicare: (347) 345-3248
Medicare: (347) 389-1424
Medicare: (347) 378-4873
Medicaid: (347) 345-3274
Medicaid: (347) 389-1425
Leaf or Leaf Premier Plans and The Essential Plan: (347) 349-2451
Leaf or Leaf Premier Plans and The Essential Plan: (917) 633-5276
Pharmacy Team: (212) 801-6043

You may receive a call from at least one of these numbers that will show up in your caller ID as Healthfirst from local NYC area code (347), (917) or (212). If you receive a call, you’ll need to identify yourself by entering your birth year, your zip code, and/or your member ID number. No additional personal information will be asked.

If you receive an automated call from us, you will first hear an operator named Marybeth explain your options. Next, you will be prompted to make a selection based on your individual healthcare needs. Also, there may be a reminder to complete your Annual Health Assessment (AHA) or a reminder to schedule your annual preventive care visit. We can help you find a new Primary Care Provider (PCP) during one of our automated outreach calls as well. Finally, we may leave you a voicemail message as a reminder in certain cases.

Healthfirst is here to make sure you live your best, healthiest life. We are here to make sure you use all the benefits available to you to make this possible.

Thank you for choosing Healthfirst.

While only your healthcare provider can offer a diagnosis, a prescription, or medical advice, Healthfirst nurses can provide information on health-related topics.

H3359_GEN17_281 RA 06/2017

Medicaid Managed
Care and Child Health Plus

1-866-463-6743
Monday - Friday, 8am to 6pm
The Essential Plan
and Leaf Plans

1-888-250-2220
Monday - Friday, 8am to 8pm
FIDA Participant Services
1-855-675-7630

TTY English
711
Monday - Sunday, 8am to 8pm
Broker Services:
1-855-456-3668
Monday - Friday, 9am to 5pm
Employer Services
1-855-949-3668
Monday - Friday, 9am to 5pm
Total Plan and Pro Plan Members
1-855-789-3668
TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm
Senior Health Partners
1-866-585-9280

TTY English
Monday - Friday, 8am to 8pm
Saturday, 10am to 6:30pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Current Medicare
Plan Members

1-888-260-1010
Monday - Sunday, 8am to 8pm

Become a Medicare
Plan Member

1-877-237-1303
Monday - Sunday, 8am to 8pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Personal Wellness Plan
1-855-659-5971
TTY
1-888-542-3821
7 days a week, 24 hours a day
We can call you