Healthfirst staff strives to keep our members educated on the latest screenings, medicine schedules, immunizations, and more. On occasion we’ll call with important reminders, and also to make sure you’re at your peak health and aware of your benefits.
You may receive an automated or live call from any of the numbers listed below, which will show up in your caller ID as Healthfirst.
Leaf or Leaf Premier Plans and The Essential Plan:
Renewal, Prescription, Health, and Other Coverage Reminders:
If you receive a live call from us, our representatives may ask you to confirm your identity by verifying some information about you such as your full name, date of birth, and/or Member ID number. For automated calls, you’ll need to enter your birth year and zip code to identify yourself. No additional personal information is required. Next, you’ll be prompted to respond based on your individual healthcare needs.
During our calls, there may also be reminders to complete your Annual Health Assessment (AHA) or to schedule your annual preventive care visit. We can even help you find a new Primary Care Provider (PCP) during these calls as well. In the event we’re unable to speak with you, we may leave you a voicemail message as a reminder.
Healthfirst is here to make sure you live your best, healthiest life. We’re here to make sure you use all the benefits available to you to make this possible.
Thank you for choosing Healthfirst.
While only your healthcare provider can offer a diagnosis, a prescription, or medical advice, Healthfirst nurses can provide information on health-related topics.