Healthfirst staff strives to keep our members educated on the latest screenings, medicine schedules, immunizations, and more. On occasion we’ll call with important reminders, and also to make sure you’re at your peak health and aware of your benefits.

You may receive an automated or live call from any of the numbers listed below, which will show up in your caller ID as Healthfirst.

Medicare:
• 1-347-345-3248
• 1-347-389-1424
• 1-347-378-4873
• 1-855-687-7333

Medicaid:
• 1-347-345-3274
• 1-347-389-1425

Leaf or Leaf Premier Plans and The Essential Plan:
• 1-347-349-2451
• 1-917-633-5276

FIDA:
• 1-844-867-7344

Renewal, Prescription, Health, and Other Coverage Reminders:
• 1-212-801-6043

If you receive a live call from us, our representatives may ask you to confirm your identity by verifying some information about you such as your full name, date of birth, and/or Member ID number. For automated calls, you’ll need to enter your birth year and zip code to identify yourself. No additional personal information is required. Next, you’ll be prompted to respond based on your individual healthcare needs.

During our calls, there may also be reminders to complete your Annual Health Assessment (AHA) or to schedule your annual preventive care visit. We can even help you find a new Primary Care Provider (PCP) during these calls as well. In the event we’re unable to speak with you, we may leave you a voicemail message as a reminder.

Healthfirst is here to make sure you live your best, healthiest life. We’re here to make sure you use all the benefits available to you to make this possible.

Thank you for choosing Healthfirst.

While only your healthcare provider can offer a diagnosis, a prescription, or medical advice, Healthfirst nurses can provide information on health-related topics.

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Medicaid Managed
Care and Child Health Plus

1-866-463-6743
Monday - Friday, 8am to 6pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
FIDA Participant Services
1-855-675-7630

TTY English: 711
Monday - Sunday, 8am to 8pm
Become a Medicare
Plan Member

1-877-237-1303
Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
The Essential Plan
and Leaf Plans

1-888-250-2220
Monday - Friday, 8am to 8pm
Total Plan and
Pro Plan Members

1-855-789-3668

TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm
Employer Services
1-855-949-3668
Monday - Friday, 9am to 5pm
Broker Services
1-855-456-3668
Monday - Friday, 9am to 5pm
Current Medicare
Plan Members

1-888-260-1010
Monday - Sunday, 8am to 8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Senior Health Partners
1-866-585-9280
Monday - Friday, 8am to 8pm
Saturday, 10am to 6:30pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Personal Wellness Plan
1-855-659-5971

TTY English: 1-888-542-3821
7 days a week, 24 hours a day
We can call you