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We want to ensure we – and you – practice within the law and are compliant with all regulations. If you suspect a case of fraud, waste, abuse, or other violations of company policy, you can:

- Call the toll-free Confidential Compliance Hotline at 1-877-879-9137

- File a report via the Confidential Website Address: www.hfcompliance.ethicspoint.com

Compliance Resources
Guide to the Compliance Program
FDR and Affiliate Compliance Guide
Managed Care Reform Bill
HIPAA Advisory: Sharing Member Information with Healthfirst
The FDR and Affiliate Compliance Guide
Our automated phone system is available:
24 hours a day 7 days a week
1-888-801-1660
Live Phone Representatives are available:
Monday - Friday, 9am to 5pm
1-888-801-1660
New York Claims
Submission Address:

P.O Box 958438
Lake Mary, FL 32795

New York Request for Review
and Reconsideration:
P.O Box 958438
Lake Mary, FL 32795
Electronic Payor ID: 80141
We can call you