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Get your health benefits all in one place
Visit MyHFNY.org today to get started
With your secure MyHealthfirst account at MyHFNY.org, you can:
  • • View and pay your premium online
  • • Request a new ID Card or print a temporary ID Card
  • • Find a doctor, pharmacy, or clinic
  • • Send a secure message
  • • And more!
  • • Estimate your treatment costs
  • • View your eligibility, recent medical services, and authorizations
  • • Access your pharmacy benefits through CVS Caremark
  • • Set your phone, email, and text preferences or update your contact info
Medicaid Managed
Care and Child Health Plus

1-866-463-6743
Monday - Friday, 8am to 6pm
The Essential Plan
and Leaf Plans

1-888-250-2220
Monday - Friday, 8am to 8pm
FIDA Participant Services
1-855-675-7630

TTY English
711
Monday - Sunday, 8am to 8pm
Broker Services:
1-855-456-3668
Monday - Friday, 9am to 5pm

Employer Services
1-855-949-3668
Monday - Friday, 9am to 5pm
Total Plan and Pro Plan Members
1-855-789-3668
TTY English: 1-855-779-1033
Monday - Friday, 8am to 6pm

Current Medicare
Plan Members

1-888-260-1010
Monday - Sunday, 8am to 8pm

Become a Medicare
Plan Member

1-877-237-1303
Monday - Sunday, 8am to 8pm

TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Personal Wellness Plan
1-855-659-5971
TTY
1-888-542-3821
7 days a week, 24 hours a day
We can call you